Returns & Refunds Policy

Our refund and returns policy lasts 5 days. If 5 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within  10 days.

Late or Missing Refunds
If you haven’t received your refund yet, please:

1. Check your bank account again.
2. Contact your credit card company; it may take some time before your refund is officially posted.
3. Next, contact your bank. There is often some processing time before a refund is posted.

You are entitled to cancel your order within 3 days without giving any reason for doing so.

• The deadline for canceling an order is 3 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
• In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail info@hindustanchoice.in

We will reimburse you no later than 3 working days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 3 days
• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.
• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
• We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Mustus Foods Pvt. Ltd.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@hindustanchoice.in